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Account and privacy

Delete your ChaoFanCard account.

Uninstalling the app removes it from your device. If you want your ChaoFanCard account and associated data removed, start a verified deletion request below.

Before you continue

Choose the action you mean

These are separate actions and may have different results.

Keep your account

Uninstall the app

Removes the app from your phone or tablet. It does not, by itself, request deletion of an account or cloud data.

  • Use this if you are taking a break from the app.
  • Account access and stored data are not changed by uninstalling.
Destructive request

Delete your account

Starts a verified request to remove your ChaoFanCard account and data covered by the current deletion policy.

  • Ownership must be verified before processing.
  • Some records may be retained when a documented legal, security, fraud-prevention, or operational requirement applies.
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Subscriptions are separate. Deleting a ChaoFanCard account does not automatically cancel an Apple App Store or Google Play subscription. Manage store billing through the applicable Apple or Google account.

Secure request

Request account deletion

Verify, confirm, and process. No password or payment details required.

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This request is for permanent account removal. Review the distinction above, then use the email verification link we send before any deletion processing can begin.

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Step 1 of 3 · Request deletion

Start with a secure request

Enter the email associated with your account. We’ll use the next step to verify ownership before processing a deletion request.

We don’t use this page to reveal whether an account exists. Verification instructions are sent only when the request can be processed.

Never send your password or payment details through this form.

More information

What to expect

Open only the details you need.

What happens after I submit the form?
  1. We receive a deletion request without confirming whether an account exists.
  2. You verify ownership through the email link sent for the request.
  3. The verified request is handled according to the account deletion and retention policy.

The final processing time and any request status notifications depend on the production workflow. We will not show a deadline here until that workflow is finalized.

What data is this request about?

The request concerns your ChaoFanCard account and data associated with it, such as profile details and content stored in the service. The exact scope follows the published policy and the data flows in production.

Only verified legal, security, fraud-prevention, or operational requirements can justify retaining data after a request. We do not publish a fixed retention window until one is documented.

Need help or want to stop a request?

Contact support if you lost access to the email on your account, did not make the request, or need to ask whether processing can still be stopped. Tell us only what is needed to find the request; never include a password or payment details.

Contact support

Read the Privacy Policy for the current information-handling and retention language.

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