Uninstall the app
Removes the app from your phone or tablet. It does not, by itself, request deletion of an account or cloud data.
- Use this if you are taking a break from the app.
- Account access and stored data are not changed by uninstalling.
Account and privacy
Uninstalling the app removes it from your device. If you want your ChaoFanCard account and associated data removed, start a verified deletion request below.
Before you continue
These are separate actions and may have different results.
Removes the app from your phone or tablet. It does not, by itself, request deletion of an account or cloud data.
Starts a verified request to remove your ChaoFanCard account and data covered by the current deletion policy.
Secure request
Verify, confirm, and process. No password or payment details required.
This request is for permanent account removal. Review the distinction above, then use the email verification link we send before any deletion processing can begin.
Step 1 of 3 · Request deletion
Enter the email associated with your account. We’ll use the next step to verify ownership before processing a deletion request.
More information
Open only the details you need.
The final processing time and any request status notifications depend on the production workflow. We will not show a deadline here until that workflow is finalized.
The request concerns your ChaoFanCard account and data associated with it, such as profile details and content stored in the service. The exact scope follows the published policy and the data flows in production.
Only verified legal, security, fraud-prevention, or operational requirements can justify retaining data after a request. We do not publish a fixed retention window until one is documented.
Contact support if you lost access to the email on your account, did not make the request, or need to ask whether processing can still be stopped. Tell us only what is needed to find the request; never include a password or payment details.
Contact supportRead the Privacy Policy for the current information-handling and retention language.